ViewPoint support services offer ‘Excellent Quality’ and ‘Excellent Value for Money’ based on three important factors…

Firstly, experience. The international ViewPoint network consists of more than 50 highly-trained personnel who provide support to ViewPoint users. Over three-quarters of these personnel are dedicated to supporting ViewPoint solutions. Their wealth of experience is invaluable to ViewPoint users around the world.

Secondly, local knowledge. Wherever possible ViewPoint clients are supported by professional personnel from their own location or region, who have an understanding of local business needs and with whom a trusted partner relationship can be developed.

Thirdly, documentation. To ensure comprehensive back-up of our personal service, all ViewPoint solutions are fully documented. The following documents are regularly updated and available, at no extra cost, for each module:

• Context sensitive help
• Comprehensive training guides
• Release notes
• Technical Notes

For individual bio details on a selection of the professionals within the ViewPoint network please click here.